Unlocking Success: Understanding and Improving Your Emotional Intelligence in the Workplace | Calgary, Alberta

Unlocking Success: Understanding and Improving Your Emotional Intelligence in the Workplace

Spring has sprung! ?? As the warmer weather approaches and flowers begin to bloom, we're excited to bring you our latest newsletter covering the benefits of understanding one's Emotional Intelligence Quotient (or EQ for short) and how leveraging your EQ can improve your relationships and communications in the workplace. 

In today's fast-paced and dynamic workplace, emotional intelligence is becoming an increasingly important skill for employees to understand and possess. EQ refers to the ability to recognize, understand, and manage our own emotions and those of others.

As a business owner, improving your conversations with employees using EQ can have a significant impact on your organization's success. By developing your EQ, you can improve your communication skills, build stronger relationships with your employees, and manage conflicts more effectively. 

Discover your EQ and unlock the benefits. To improve your conversations with employees using EQ, it's essential to first focus on understanding your own emotional intelligence quotient. There are 4 main benefits of understanding EQ and applying these principles in the workplace: 

Improved self-awareness

• Understanding your own emotions, strengths, and limitations can help you make better decisions, communicate more effectively, and build stronger relationships with colleagues.
• Example: A manager who has recently taken a course on emotional intelligence realizes that they tend to get defensive when someone disagrees with them. With newfound self-awareness, they take steps to manage their emotions and respond more constructively in difficult situations

• Developing your EQ can improve your communication skills, allowing you to listen actively, understand other people's perspectives, and communicate your own ideas clearly and effectively.
• Example: A sales executive, using their EQ skills, recognizes that they are becoming emotionally reactive during a meeting with a skeptical potential client. They take a deep breath to calm themselves down and respond with empathy and understanding.

Improved conflict resolution

• Understanding your own emotions and those of others can help you manage conflicts more effectively, finding common ground and resolving conflicts in a constructive manner.
• Example: As a team leader, you intervene and use your EQ skills to help two members of your team who are having a conflict. By facilitating a conversation, encouraging listening, validating feelings, and finding common ground, the team members can resolve their conflict in a positive manner.

Increased resilience

• Developing resilience allows you to bounce back from setbacks, manage your stress levels, maintain a positive outlook, and focus on your goals.
• Example: During a high-pressure project with tight deadlines, a person recognizes they are becoming emotionally reactive and takes steps to manage their stress by practicing deep breathing exercises, approaching the project with a growth mindset, breaking the project down into smaller tasks, and seeking support from colleagues or a mentor.